GVP implemented its Cost Solutions program that focused on generating cost savings opportunities for the agency’s indirect expenditures.

GVP examined the agency’s telecommunications area and provided a multi-faceted solution that included
1) conducting an audit of billing telephone numbers (BTNs) which resulted in elimination of unused and redundant lines as well recoveries from their current telecommunications providers for inaccurate billing;
2) achieved a 35% rate savings on long distance and a 15% savings on local telephone usage by entering into new contracts with alternate Tier I telecommunications providers; and
3) outsourced the agency’s telecommunications department to a third-party provider offering 24/7 customer service and customized billing capability.